Deputy Manager - Leisure (Permanent)

It's brand new, it's exciting, it's totally striking and it's opening in Watford in December 2018!

Located in the Watford Intu Shopping Centre in the heart of Watford town, this centre will feature a Hollywood Bar and Diner, 14 lanes boasting the latest technology and an amusements area housing the best games in the industry!

What can we do for you?

We encourage all of our people to develop their careers and to be the best they can be. That’s why we ensure that we train our teams to the highest standards through on and off job training. As well as great career development, you’ll also receive:

• Salary of up to £25,000 - £29,000 OTE
• Full time, perm position of 40 hours a week.
• Bonus of up to 15% of basic pay
• Uncapped Out performance Bonus, paid annually
• 28 days’ holiday increases with length of service
• Contributory Pension Scheme (after a qualifying period)
• Healthcare Cash Plan
• Free Bowling
• Discounted food whilst on shift
• We also offer a 12-month fast track General Manager in Training programme to all Assistant and Deputy Managers wanting to progress their career. 

Deputy Manager Responsibilities:

As our Deputy Manager, you will support the Centre Manager and team in delivering financial targets and service standards in the 4 key result areas; Financial and Commercial, Operations, Service and Team. You will also help create and build an environment for performance with fulfilment, where our Team Members can flourish and perform to the best of their ability. You will also:

• Oversee the daily running of the centre in the Centre’s Manger’s absence.
• Be a role model for our team, inspiring and motivating them – ensuring that they are giving our customers a great experience. 
• Coach and mentor the team, supporting them to hit their targets as well as their personal development goals.
• Lead the team from the front, be on the floor at key times ensuring that our customers are happy and safe. 
• Be very hands-on, your excellent attention to detail will enable you to enhance our customers’ visit – you’ll need to surprise and delight them at every opportunity and create lasting memories.
• Drive sales and marketing with the Centre Manager to develop local marketing activities

The ideal Deputy Manager:

We are creators of positive energy, and for you to be successful in the role, you’ll need a positive attitude to everything you do. As well as:

• 18 months’ minimum experience in a fast paced, customer facing management role
• Passionate about customer service
• Ability to inspire and lead a team 
• Sociable with an outgoing personality
• Enthusiastic with a hands-on approach
• An understanding of a leisure or hospitality operation
• Willing to work late nights and weekends
• Ambition for success!

Who are we?

The Hollywood Bowl Group PLC is the place to be if you want to be a valued player in a real success story. With 58 centres across the UK, built on the market-leading Hollywood Bowl and AMF Bowling brands and exciting expansion plans, there’s never been a better time to join us.

Be quick – we don’t want you to miss out on this great opportunity to become part of our team.

If you have the Skills and experience to join our team as our Deputy Manager, we want to hear from you! Click Apply.