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Customer Advisor - Self Storage (Permanent)

LOCATION
Twickenham, West London, TW1 1DQ, United Kingdom
APPLY BY
Expired
SALARY
£18,400.00 (Per Annum) - £18,400.00 (Per Annum)
APPLICATIONS
0 People

Are you an experienced Sales or Customer Service Advisor? Are you looking to take on a new challenge? If so, we are recruiting for a Customer Advisor and we are looking for individuals just like you!

Hours of work: Monday to Friday 9am till 6pm with 1-hour lunch, late night 10am till 7pm every other Thursday.  Must be flexible to cover sickness / holidays during the weekend as and when required.

Due to internal promotion, we have a vacancy for a Customer Advisor to provide cover within our self-storage in Twickenham. This role is offered with a salary of £18,400.

Could this be the ideal role for?

Joining our team as a Customer Advisor, your role will be pivotal in ensuring company profitability through the provision of continuous sales activities, excellent customer service and a high level of organisational skills. We are looking for someone with the ability and drive to make a difference, demonstrating a high level of commitment to customer care values and presenting a professional image at all times.

You must be customer focused and flexible with excellent communication and interpersonal skills, good numeracy skills and possess a genuine interest in sales. Previous experience would be an advantage.

Applicants must have a good level of general education including Maths and English and be IT literate with practical experience of working within a customer service environment.

What will I be responsible for?

As a Customer Advisor, you will be responsible for assisting the Supervisor in all aspects of running and developing the self-storage business by achieving targets in the sales of our units and merchandising and providing every customer with an outstanding service. You will also be responsible for:

  • Answering all telephone enquiries efficiently and satisfactorily
  • Advising customers of cost and services, both on the telephone and in person
  • Showing potential customers around the premises
  • Up selling storage products and services including cold calling
  • Preparing customer contracts
  • Sending mail merges
  • Collating customer details and maintain database
  • General housekeeping ensuring the premises are kept neat and tidy

Benefits:

In return for your hard work as our Customer Advisor, you will be entitled to a great range of benefits including:

  • 22 days annual leave increasing on tenure plus 8 days bank holidays
  • Eyecare Vouchers
  • Loyalty & Long Service Awards
  • Life Assurance (after qualifying period)
  • Workplace Pension Scheme

If you feel you have the skills and experience required to excel in the role of Customer Advisor, we want to hear from you. Please click APPLY below to register your interest!

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

Sorry this application deadline for this job has passed, please look below for related jobs.