KYC Assistant (Temporary)

Our Client has been supporting customers, communities and businesses in the UK for over 320 years. You could become a part of this journey and make a real difference to the Group's customers.

As one of the UK's largest financial groups, Our Client's scale and breadth means your career aspirations could become a reality.

KYC Assistant

Max Hourly: £11.00

End date: 6 months (initially) Location: Birmingham, 2 Brindley Place, B1 2AB

Investigations team is responsible for ensuring the bank remains compliant with CDD standards and the Group Policy and legal requirements relevant to Anti-Money Laundering and Know Your Customer procedures. The job holder will process high quality Customer Due Diligence and Ongoing Know Your Customer (OKYC) on payment queries and calculate charges and possible refunds.

Communication and Impact

Is approachable and responds appropriately to business needs.
Presents information and messages with clarity, communicating in a way that is meaningful to the audience.
Seeks opinions from colleagues to build commitment and engagement.
Delivers effective business communications to inform and influence and checks for understanding.
Confidently expresses ideas and presents opinions, respecting and valuing others' views.
Demonstrates adherence with Lloyds Banking Group values

Technical Knowledge
Applies required technical knowledge of Customer Due Diligence.
Has a good working knowledge of:
The various rules and policies governing the Customer Due Diligence function and ultimately the short term and long term implication of their actions and associated risks.
The processes, systems, tools and techniques that are required for them to deliver in their current roles.

Internal Policies, Processes and Structures

Has sufficient knowledge of appropriate internal processes and policies.
Has a good understanding of the role of own and aligned customer/supplier departments.

The Customer Due Diligence (CDD) Shared Service is responsible for undertaking Know Your Customer (KYC) and Know Your Customer's Business (KYB) activities for New to Bank customers and Ongoing Know Your Customer (OKYC) checks for existing customers.

The Group needs to be confident that sufficient information is known about the customer - they are who they say they are and in the case of legal entities, that the Group has identified the owners, the controllers and, where applicable, the beneficiaries. It's also important to understand the purpose and the intended nature of the relationship to ensure there is nothing suspicious with any of the activity on the account.

The CDD teams support Commercial Banking and Retail Business Banking, working closely with each division's Business Unit Control Function and Group Financial Crime. Together the teams ensure that the Group complies with regulatory standards and that these are adhered to by way of a Risk-Based Approach, ensuring that any suspicious activity is reported as is required by the UK Proceeds of Crime Act (2002).
CDD is currently growing to help meet the Group's obligations in the current regulatory climate. This has created a number of exciting opportunities for experienced AML professionals and colleagues from a wider range of backgrounds alike. In joining CDD you will become part of a dynamic team working on the front line of the Group's compliance activities, helping to protect the Group and our customers on a daily basis. You will also be joining a team where colleagues have the chance to demonstrate their ability and potential every day. There is an opportunity to progress should you want to.

The successful candidate will provide high quality Customer Due Diligence and Ongoing Know Your Customer (OKYC) support to the Small Medium Enterprise (SME), Retail Business Banking (RBB) or Non-SME business ensuring all regulatory deadlines and requirements are met

Randstad Business Support is acting as an Employment Business in relation to this vacancy.