Sales and Customer Service Advisor (Permanent)
Are you an experienced Sales and Customer Service Advisor looking for your next opportunity?Do you enjoy maintaining and developing customers relationship whilst delivering an exceptional customer service experience? Do you thrive in a fast-paced, fun and busy environment? If so, this could be the perfect role for you.
Benefits
- Permanent position
- £22,000 - £24,000
- Parking on-site
- 25 days + BH
Location: Tyseley BUT will be moving to Solihull
Job Purpose
The Sales and Customer Service Advisor will be focused on both customer retention and new business, calling prospective clients from an established database and to follow up marketing campaigns. This is very much a customer relationship driven role opposed to outbound telesales.
Main Duties
- Retain existing customers to achieve retention and up sell
- Generate new customers
- To achieve target call numbers and conversions
- To become a product and service expert
- To work with the team and be an effective member of the team
- Handle incoming calls to support the customer service team in peak periods
- Any other requirements to meet the needs of the business
Key Competencies
- Previous experience in sales and customer service
- Proven ability to deliver exceptional customer service
- Excellent communication skills
- Be able to develop and maintain relationships
- Highly organised
- Meticulous attention to detail
- Problem Solving and ability to use own initiative
- Self-motivated and enthusiastic
- Ability to work under pressure and priorities work
- Ability to build strong working relationships.
- Strong social skills
Apply for this exciting opportunity today! Interviews taking place this week.
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
