Sales and Service Coordinator / Client Services Executive (Permanent)

Job Title: Sales and Service Coordinator

Location: Telford

Salary: Competitive

Job Type: Full time, Permanent

Is your Christmas temp job coming to an end? Are you fed up with your work life balance? Is customer satisfaction at the heart of what you do?

You could join this leading company as a Sales and Service Coordinator but who knows what you could find yourself doing in the future. 2019 has been a great year for internal progression and development, with 10% of their employees being promoted. Can you grow with a growing company?

Key Responsibilities:

• Receive customer enquiries for the company's products and services, placing orders with supply chain and converting them into bookings.
• Maintain customer data and customer interaction on the systems.
• Establish a working relationship with the designated customers and internal contacts ensuring any complaints are dealt with efficiently
• Ensure quotations for products and services are raised in accordance with the notified KPI's and the customer's SLA.
• Record, monitor and review site value (Purchase Order) limits

Key behaviours for success:

• Hungry for success
• Teamwork
• Customer centric
• Results focused
• Enjoys problem solving

If you have the drive and determination to succeed in a busy, fast paced, target driven environment then this could be your new career to kick-start the New Year.

Benefits:

They offer a competitive salary, life assurance, pension scheme, annual leave increased with length of service and time off for volunteering.

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of: Customer Service Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Junior Account Manager, Client Support, Account Consultant, Account Coordinator, Customer Service Coordinator, Client Account Coordinator, Client Relationship Executive may also be considered for this role.