Injury Claims Technician / Senior Claims Handler - Insurance (Permanent)

Job Title: Injury Claims Technician

Location: Birmingham

Salary: £30,000 - £40,000 per annum

Position: Full Time, Permanent

The Company is a dynamic, highly responsive commercial loss adjusting business with over 45 years' experience.

It is a trusted and secure provider of commercial loss adjusting services to major commercial insurers and its clients represent a major segment of the UK commercial insurance market.

The core focus is delivering professional standards of technical excellence and superior levels of customer care. They have a passion for service delivery which sets them apart in their field.

The Role:

They are looking for an Injury Claims Technician to join their desktop operation based in the centre of Birmingham.

About you:

The ideal candidate will come from either a loss adjusting or insurance background. You will be a fast learner with experience of managing commercial injury claims effectively and will be able to demonstrate a track record of providing excellent customer service.

You will have / will be:

• Ideally have 8 -10 years experience
• A strong technical capability and attention to detail, able to apply differing policy wordings and coverage
• Ability to manage quantum proactively to achieve the best outcomes for policyholders and insurers
• Customer focus with a track record of delivering outstanding levels of service
• Ability to work in a fast-paced environment and deliver against KPIs
• Experience working in a Third-Party Administrator environment would be an advantage
• Experience in liability property claims would also be useful though not essential
• Ability to work on your own initiative and take ownership of your own caseload of claims, seeking assistance as necessary
• Excellent organisational & communications skills
• A positive attitude and a proactive approach to solving problems
• Ability to co-ordinate a variety of actions concurrently

In return they offer:

• Competitive base salary
• Pension
• 25 days holiday

The Company operates as an equal opportunities employer and they welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, age, politic opinions or trade union membership.

The Company uses a third party to undertake a number of checks. Any offer of employment made by them would be conditional upon receiving a satisfactory reference, identity document(s), basic DBS certificate and basic credit check.

To apply for this role, please click APPLY to submit your CV and a Cover Letter.

Candidates with the experience or relevant job titles of; Insurance Claims Handler, Claim Handler, Customer Claims Executive, Claims Account Manager, Senior Claims Handler, Claims Handling Manager, Claims Customer Service, Insurance Claims, Case Handler, Customer Claims Handler, Claims Technician, Claims Advisor will also be considered for this role.