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Field Service Engineer ASAP (Permanent)

LOCATION
High Wycombe, Buckinghamshire, United Kingdom
APPLY BY
Expired
SALARY
TBC
APPLICATIONS
0 People

Field Service Engineer ASAP

Are you looking for your next Challenge in Maintenance for the Medical Device industry across the United Kingdom? You are interested in working within a international team? If you are looking for a company with innovative products, then, you certainly want to hear more about this opportunity.

My client is an international company working in Medical devices specialised in Imaging. With an increase of work in maintenance due to the recent launch of a new product they are looking to hire a Field Service Engineer to help them improve their position on the market. They are looking for the next Go- to person for the team which they are developing.

What can you expect from the role?

  • Provide onsite support and phone support to field service organization problems and product issues related to software, firmware, networking and their clinical applications
  • Take a leadership role in the personal ownership of the customer experience. Facilitate customer resolution through initiation of problem escalation and set up conference calls to engage the necessary resources for problem resolution in timely fashion.
  • Directly communicate and build reports with customers as required. Follow up with unsatisfied customers to ensure all issues are resolved.
  • Support new product introductions and first of kind installations
  • Provide technical and support to sales and applications as needed
  • Provide technical evaluation of service engineers and make recommendations regarding formal technical training requirements.
  • Improve productivity by highlighting deficiencies and recommending change in tools, training and processes

To help us to improve our position on the market, as a Field Service Engineer, you will be expected to bring the following skills:

  • 3 Years' experience servicing / installing Medical imaging equipment preferred
  • Basic skills and qualifications with handling computers SW and upgrades, electronic-mechanic assembly
  • Able to work independently
  • Approximately 60%-70% travel

Excited and want to know what the next steps are?

This is the moment to contact me or send me your CV.

Not the right position for you? Do you know of someone who could be interested? NonStop offer a referral fee for every candidate successfully placed so please do share this advertisement with anyone who could be interested

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