Head Housekeeper (Permanent)

Job Title: Head Housekeeper

Location: Holkham Hall, Wells next the Sea, North Norfolk

Salary: Competitive depending on experience

Job Type: Full Time, Permanent

The Company:

The Holkham Estate extends over 25,000 acres. The land and property-based activities include residential and commercial lettings, property development, arable and vegetable farming, forestry, country sports, an inn, a holiday park, beaches, car parks, admissions, cafes, shops, concerts and events. Our vision is to be the UK's most pioneering and sustainable rural estate.

Holkham Hall is a privately owned and the lived-in family home of the Earl of Leicester and his family. The hall is a member of the Treasure Houses group which consists of ten of the most magnificent palaces, houses and castles in England today.

Overview

​We are looking to recruit a Head Housekeeper to join the Hall team. The Head Housekeeper is responsible for the day-to-day operation of the staterooms and private apartments and the overall standard of cleanliness of Holkham Hall.

The aim is to direct and coordinate a small team of staff so that the Coke family and their guests can enjoy a happy and balanced family life in a home that is also open to visitors.

Discretion, sensitivity, and the ability to get 'stuck in' and lead by example are essential.

The ideal candidate will be required to demonstrate the efficient use of resources, an excellent eye for detail and strong people management skills to ensure that consistently high standards are maintained.

Key Responsibilities

• To manage the performance of the housekeeping team of 4, ensuring that standards are met or exceeded in all areas, as outlined in the Household Manual. To coach and develop the team so that they consistently demonstrate Our 5 Great Behaviours and work diligently and professionally.
• To supervise and undertake the cleaning of the public and private apartments within the Hall. This will include furniture, pictures, ceramics and objects of exceptional value and historical importance. Training will be provided as required.
• To take responsibility for the recruitment, retention and training of all housekeeping staff. This will include carrying out regular staff briefings and performance appraisals.
• To co-ordinate preparations for visitors staying overnight in the Hall including bedroom allocation, cleaning and laundry scheduling.

Please click the APPLY button to send your CV and Covering Letter for this role.

Candidates with experience or relevant job titles of; Senior Housekeeper, Housekeeping Assistant Manager, Home Cleaner, House Cleaning Manager, Housekeeping Coordinator, Commercial Cleaning Supervisor, Domestic Cleaning Operative, Private Housekeeper, Housekeeping Team Leader will also be considered for this role.