Contact Centre Advisor (Permanent)
Contact Centre Advisor - (Inbound Customer Service - not a selling role)
Avonmouth, Bristol
Start date Monday 6th November 2017
Starting salary £17,600, potential to increase to £20,300 per annum
Shifts including weekends
38.75 hours per week
Free onsite parking
Subsidised canteen
Staff discount scheme
Do you want to work for a company that won Contact Centre of the Year in our area?
You must have your own transport due to the location of the company.
Acorn is recruiting for Contact Centre Advisors for their client based in Avonmouth, Bristol. As a Contact Centre Advisor you will deliver exceptional customer service as the first point of contact for customers; answering queries, processing orders and creating awareness of offers and promotions.
Ideally you will have the following skills to be successful in the role:
- Experience of delivering customer service
- Friendly, personable and good at building rapport
- Responsive and engaging
- Communicating both verbally and in writing
- Computer and IT skills
- Excellent telephone manner
- Problem solving, using initiative and handling objections
This role may be suitable for you if you come from a retail background or any customer orientated occupation.
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