People and Payroll Services Manager (Permanent)

Purpose:

To manage, direct and support the Payroll and People Services Team and ensure the delivery of effective transactional services.
The role will oversee a comprehensive, efficient and effective HR and payroll administration service ensuring that standard operating procedures, templates and business processes are in place and adhered to coordinate and manage the people and payroll processes for the Group.

Job Description:

Payroll
Lead and co-ordinate activities of payroll employees
Manage payroll workload to meet operational requirements
Ensure payroll is processed in an accurate, compliant and timely manner
Direct the preparation of payroll related documents
Oversee compliance with statutory reporting and filing requirements
Prepare relevant weekly, monthly, quarterly and year-end reports
Monitor the accurate processing of employee appointments, transfers, promotions and terminations
Prepare and review payroll account reconciliations
Review and improve payroll policies and procedures
Ensure all payroll information and records are maintained in accordance with statutory requirements
Support all internal and external audits related to payroll
Process payroll checks for executive staff
Interpret new legislation impacting payroll
Manage and resolve issues relating to payroll production
Manage systems and suggests changes/upgrades as and when required
Submit management reports and compile Management Information
Liaise with wider HR team regarding new appointments, terminations and other relevant matters

Benefits
Ensure company benefit programmes i.e. private medical, pensions, bonuses etc. are managed efficiently and effectively.

HR
Plan resource needs, manage workload distribution/ the allocation of the HR Support Mailbox tasks across the HR Administrators and monitor the delivery in-line with service levels/deadlines
Ensure HR System changes are actioned in a timely and consistent manner
Escalate any areas identified for improvement following feedback or issues that may have a business impact with recommendations for resolution
Work closely with HR Advisors & Business Partners to ensure a seamless service is provided sharing resources to manage demand.
Perform quality assurance in relation to maintaining the accuracy of the HR system

Competencies required for the role
Leadership/Team management
Driven to deliver - understands business challenges and delivers successful outcomes. This will require strong organisational skills with the ability to prioritise effectively.
Challenge positively, question the status quo, be resilient and vary approach to match business needs
Highly motivated, able to work under pressure and with time constraints and delegate to others as appropriate
Hard working and conscientious with ability to tailor process to suit business need.
Establish rapport quickly with candidates, managers and team members. Work collaboratively with team, wider HR and the business to deliver successful outcomes.
Manage and resolve conflicts and able to lead and influence discussions at a senior level.
Expert knowledge of graduate and apprentice schemes from source to qualification/placement is strongly advantageous.