Customer Care Advisor (Permanent)

Calling all Customer Care Advisers in the Bridgwater and North Somerset Area !

Are you looking for an immediate start ?

Would you like to work for a well established company with job security ?

Do you have experience in a customer service /focused role, ideally within Care, Health , Medical or Service based environments?

If so read on !

The Role

• To ensure all calls are dealt with promptly, efficiently and courteously, with the aim of having first time resolution for all calls
• To be flexible and adaptable to the Customer Care Centre needs
• To proficiently advise on accessory products when required
• Provide an efficient service when dealing with the registering of all new customer accounts
• To ensure our customer support service is met
• Process all orders with high levels of accuracy and inline with the normal ordering patterns
• To monitor customer feedback and report back
• Effectively deal with and log any complaints received taking accountability to ensure resolution
• Ensure Data Protection and confidentiality is maintained at all times
• New customer Forms and daily dispatch notes are scanned to the electronic filing system
• Any other duties deemed reasonable and necessary when required.

The Person

• Customer care advisor work history ideally within Care, Health , Medical or Service based environment.
• Honesty
• Empathy
• Confidence
• Initiative
• Attention to detail.
• The ability to communicate to all levels
• Ability handle complex situations

Apply Now!

For more information contact Ian Davies, Principal Consultant at Randstad [Removed]

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.