E-Commerce UX Designer (Permanent)

Randstad is working with a great reputable business based in the West Sussex area who are looking for an experienced E-Commerce UX Designer to join their team. The main purpose of the E-Commerce UX Designer role is to carry out daily reporting and
performance improvement duties, plus, UX and visual design best practice to deliver user journey, user experience and CRO improvements for multiple online brands and products.

This is a permanent job opportunity which will be working 2/3 days in the office and 2/3 days from home. Monday to Friday 35 hour working week.

Salary: £40-45K

Duties will include:

● Use web analytics, user testing, session videos, heat maps and customer feedback to
identify user issues and pain points, adopting user centred approaches to then fix these
based on insight and best practice design
● Produce weekly ecommerce reports
● Responsible for the routine deployment of all ecommerce activities and the day to day upkeep of member services through all digital channels in line with departmental
objectives and revenue targets.
● Iterate visual and UX concepts and ideas based on best practice and new ideas -
including user flows/journeys, wireframes (low and hi fidelity), screen components and assets
● Work with Digital Product Owner and CRO team to produce ideas, concepts, design and assets that can be AB tested
● Understand development principles to make sure your designs are achievable within
timelines and on the platform
● Produce pixel perfect designs for sign off
● Extend and apply existing UX and visual design standards and templates
● Regularly monitor developments in e-commerce, design, and competitor's websites and recommend enhancements to UX & visual designs to ensure a 'best in class' user
experience is maintained
● Be accountable for time estimates provided for design work and ensure that work is
completed on time
Responsibility for the day to day delivery of customer experience, conversion process
and provision of member services through all digital channels (E.G: Desktop, Tablet,
Mobile and Apps).
● Undertake regular competitor analysis ensuring a 'best in class' user experience
● Provide direct support for internal departments and external partners that require
operational knowledge of ecommerce or digital technologies.
● Ensure that all quality standards, legal compliance and regulated procedures are met when changing or updating online journeys.
● Work with ecommerce manager to take all visual design stages from concept to final
hand-off

Skills and experience required for the E-Commerce UX role:

● Able to manage your own workload and priorities
● Proven experience in an insight driven ecommerce role in a business to consumer
marketing environment
● Experience of website optimisation, data analysis (Google Analytics)
● Working knowledge of internet development technologies, SEO and digital channel
device applications
● Solid experience in creating wireframes, storyboards, user flows, process flows and site maps
● Proficiency in Axure, Photoshop, Illustrator, OmniGraffle, or other visual design and wire-framing tools
● Proficiency in HTML, CSS, and JavaScript for rapid prototyping.


Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.