Income Processing Clerk (Contract)

Job Purpose:
To deliver an effective billing & cash receipting operation for the Connections Business, Including Core Connections and Connections Services & Disconnections.

Dimensions:
The Billing team will consist of nine staff members, the Billing Team leader and 4 direct reports & digitial workforce (Robtics RPA), each taking responsibility for the accurate and timely billing of assessment & design fees, quotation & variation payments for the Connections business.

Principal Accountabilities:
* Responsibility for the accurate and timely creation of sales orders, work orders and sales invoices.
* Responsibility for the accurate and timely daily allocation of all cash receipts including BAC's, Credit Cards & Cheques.
* Ensuring the sales orders have been populated with the appropriate budget and planning data in a timely manner.
* To support the Finance team by monitoring the quality of information being entered into SAP in order to improve the integrity of financial data recorded in SAP.
* To perform specific administrative tasks in line with prescribed processes as directed by business requirements, seeking continuous improvement in methods of working & processes to ensure quality & efficient financial support is provided.
* Strive to increase the financial awareness of the business by acting as focal point on all billing and cash related matters by effectively managing internal customer inquiries and billing disputes.
* Work with all members of the Income processing team and Credit Control team to provide an integrated, cohesive unit offering flexibility to fulfil Finance related requirements.

* To be aware and understand the requirements of Safety, Health and Environment (SHE) to the role.

Nature and Scope:
The post holder will be responsible for the day to day Billing and sales/work order processing activities of any one of our three Distribution Networks. The post holder will be expected to work closely with other members of the Income processing and Credit Control teams to ensure that these activities are carried out accurately to agreed timetables.


Knowledge, Skills, Qualifications & Experience:

* Minimum of GCSE English and Maths grade A-C equivalent
* PC & Microsoft literate: word, excel and outlook competently
* Excellent written and verbal communication skills
* Numerical experience, preferably with a background in payments, Finance or Billing related work
* Experience in job profitability, budgets and variance analysis would be an advantage
* A proven team player but able to work on own initiative
* Attention to detail to ensure accuracy is essential
* Experience of SAP would be an advantage
* Demonstrated high level of customer service when dealing with stakeholders

Key Competencies

Critical
* A practical, hands-on and value adding individual
* Able to work accurately and quickly to tight deadlines
* Able to define and align with the company's culture and values
* Interpersonal skills that establish and maintain relationships
* A team player willing to learn and develop, enthusiastic about sharing knowledge and actively enjoys working with others

Desirable
* Able to communicate and influence in written and oral form
* Able to work both within a team and in cross function problem solving groups