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Holiday Letting Agent (Permanent)

LOCATION
Poole, Dorset, United Kingdom
APPLY BY
Expired
SALARY
£19,000.00 (per Annum) - £19,000.00 (per Annum)
APPLICATIONS
0 People

Job Title: Holiday Letting Agent

Location: Poole, Dorset

Salary: £19,000 + Commission

Job type: Permanent, Full Time

Hours: Monday to Saturday + A day off in Lieu

Our client is a highly-respected independent self-catering holiday letting agent looking to expand its holiday lettings team.

This customer-facing role will suit a friendly, outgoing individual who enjoys tourism and customer service and relishes working hard as part of a busy, small team. You will be responsible for marketing and selling local holidays, taking and processing guest bookings, greeting holiday-makers, and making every guest's experience an enjoyable one.

The Role

  • Working front-of-house in a pleasant retail environment, meeting and greeting guests and owners
  • Helping prospective guests to make bookings by 'phone and email
  • Handling incoming / outgoing calls
  • Using a specialist booking system to process holiday bookings
  • Devising and monitoring online marketing campaigns
  • Liaising with third-party holiday advertising portals to generate enquiries
  • Ensuring maximum conversion rates from enquiry to booking.
  • Resolving customer queries.
  • Ensuring guest satisfaction.
  • Chasing, collecting and processing payments.

The Candidate:

  • A friendly and outgoing disposition with a can-do attitude who enjoys being part of a happy and successful team.
  • A confident telephone manner.
  • Proficient computer skills.
  • Experience in sales & customer service a bonus.
  • Knowledge of holiday lettings/tourism an advantage.
  • A full UK driving licence.
  • A good knowledge of the Poole & Bournemouth local area.

Working Hours:

  • Five days a week, Monday to Saturday 9.15am - 6pm, working every Saturday, but with a day off in lieu.
  • You will also be expected to be on-call (taking the work 'phone home) one evening a week.
  • 28 days holiday, including bank holidays

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of; Holiday lettings agent, Sales, administrator, sales agent, holiday planner, travel agent, lettings agent, lettings negotiator, holiday negotiator and holiday executive may also be considered for this role.

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