Customer Service Administrator (Permanent)

Are you an experienced Sales Administrator or Customer Service Administrator looking for a new opportunity? Do you pride yourself on delivering an exceptional level of service? Want to work in a fast paced environment as part of a friendly and supportive team? If so, keep reading.

As a Sales Administrator you will be responsible for processing quotations and orders right through to invoicing supporting both the sales and operations team.

Daily Responsibilities:

• Providing full administration support to the operations team
• Processing Quotations and Sales Orders on new bespoke company software
• Help develop new company software by working with developers and giving feedback
• Collating and chasing key order information to ensure order accuracy
• Dealing with any day to day customer enquiries
• Management of customer expectations
• Providing a high level of customer service at all times
• Coordination of deliveries
• Inputting all information onto the system ensuring 100% accuracy at all times
• Adhoc administrative duties

About you?

• Experience in a similar role
• Highly-motivated self-starter, with a positive, professional attitude and strong work ethic
• Meticulous attention to detail
• Evidence of strong analytical skills and strategic thinking
• Proven ability to deliver a high level of customer service
• Excellent communication skills both written and verbal
• High degree of personal integrity and professional accountability

Role

• £21,000 - £25,000
• 8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm on a Friday
• Permanent opportunity
• 20 days holiday + BH
• Parking on-site
• Location - Bartley Green

Interviews are taking place, apply today!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.