Service Inside Sales Representative (Temporary)

Do you have experience working in a busy Telemarketing/ Inside sales and customer service role?

Pall are seeking a talented and dynamic individual to fill the position of Inside Sales Representative in the UK.

This is an excellent opportunity to join a fast growing organisation where you will be responsible for retaining and growing the commercial services business in selected regions.


What will the role involve?

* Drive improvement in service contract business including timelines of renewals, warranty conversion and selling new services. Serve as a point of contact to customers, sales, engineers and supplier with the objective of retaining growing business.
* As necessary, provide customers with all necessary information in order to facilitate the service agreement transactions
* Direct sales of contracts, including pricing and proposals. Work closely with the service management and supplier to identify opportunities, provide leads and add service agreements.
* Provide leads to Service Management and Outside Service Sales by leveraging customer purchasing trends on service/ supplies/ parts.
* Service Campaign development -identifying opportunities
* Contact and convert customers to supplemental warranties upon warranty expiration
* Converting customers from supplemental warranty to full-service maintenance agreements
* Proposal generation for new and existing customers
* Process service agreements and one-time service billings
* Assist customers with enquiries and issues
* Collaborate with legal and finance on contract term negotiations
* Contribute to team effort by accomplishing related results as needed


What else do I need to know?

* No weekends
* Full time 40 hours per week 8 hours per day
* Excellent rate of pay
* This role is expected to last between 3 and 6 months


What are we looking for?

* Undergraduate degree is desirable
* Prior telemarketing/ sales and customer service experience is a plus
* Experience using customer database and selling tools is a plus
* Strong Microsoft office skills
* Basic understanding of revenue, profit and margin
* Self-starter and can work independently
* Results driven
* Available immediately


Interested? If you want to know more, contact Sarah from the Truro office of Acorn Recruitment


Acorn Recruitment Ltd is acting as an Employment Business in relation to this vacancy.