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Spanish speaking Customer Advisor (Permanent)

LOCATION
Edinburgh, Edinburgh, United Kingdom
APPLY BY
Expired
SALARY
£16,500.00 (per Annum) - £16,500.00 (per Annum)
APPLICATIONS
0 People

Permanent Spanish Speaking Customer Service Advisor - Financial Services

£16,500 per annum

My client provides international financial services and if that doesn't sound exciting to you, we can assure you it is! We challenge you to come and work for us in a multilingual fun environment, where most speak at least two languages, and we communicate daily with people in many different countries across Europe!

We operate 24/7, and that gives you the opportunity to be flexible with your shifts. We offer a good benefit package as below:

  • 40 hours contact - 24/7 service - flexible shifts
  • Night shift allowance
  • Perkz: employee benefits scheme that works with the best UK retailers
  • Learning and Development courses
  • Career opportunities within the account
  • Monthly incentive prizes that go up to £180 per month

If you feel you would like to be part of this team and you are ready to show your best talents, please apply for this role:

Main Responsibilities include:

The main responsibility of this role will be to support Commercial cardholders within Europe by handling customer calls and emails.

This role will require flexibility over working hours and the job holder will be expected to cover shifts where the contact centre is working on a 24 x 7 basis, 365 days a year.

In order to be considered for this position, candidates must be able to demonstrate the following skills and experiences:

    • Fluent in Spanish and English
    • Previous experience in Customer Service, preferably in the financial industry
    • Computer literate: Word-processing, Excel, internet and general systems usage
    • Flexibility - Multicultural oriented
    • Ability to work under pressure and detail oriented
    • Strong interpersonal, communication and customer service skills
    • Initiative, ability to multitask and priorities
    • Interest in Financial matters
    • Problem solving
    • Conflict resolution
    • Ability to effectively prioritise time & manage work to deadlines

Offers will be subject to Disclosure Scotland, Sanction check and credit check

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Sorry this application deadline for this job has passed, please look below for related jobs.