Spanish / Portuguese Customer Advisor (Permanent)

Permanent Spanish / Portuguese Speaking Customer Service Advisor

£16,500 per annum

We provide international customer support and if that doesn't sound exciting to you, we can assure you it is! We challenge you to come and work for us in a multilingual fun environment, where most speak at least two languages, and we communicate daily with people in many different countries across Europe!

• 40 hours contact
• Night shift allowance
• Perkz: employee benefits scheme that works with the best UK retailers
• Learning and Development courses
• Career opportunities within the account

RESPONSIBILITIES AND END RESULTS:

• To respond to all customer enquires within given timescales, efficiently and effectively.
• To develop and maintain a full knowledge of client products and services.
• To deal with all correspondence as requested/required.
• Logging of all calls accurately and in line with procedure.
• To meet and exceed daily/weekly targets

In order to be considered for this position, candidates must be able to demonstrate the following skills and experiences:

• Fluent in Spanish or Portuguese and English
• Previous experience in Customer Service, preferably in the financial industry
• Computer literate: Word-processing, Excel, internet and general systems usage
• Flexibility - Multicultural oriented
• Ability to work under pressure and detail oriented
• Strong interpersonal, communication and customer service skills
• Good level of comfort with computer applications and MS Office
• Ability to effectively prioritise time & manage work to deadlines

If this sound interesting, please apply today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.