Passenger Service Agent - Manchester Airport (Temporary)

From the very first step of checking in a passenger, right the way through to boarding them safely onto their flight, you as a Passenger Services Agent will play a key role in this fast paced, ever changing, diverse environment.

Your duties and responsibilities will include;

• Provide clear, concise and courteous information for airline customers ensuring they are satisfied with the service provided.
• Maintain a safe and secure working environment at all times
• To accurately check documentation and enter all customer information on computerised check-in system, as well as dealing with customer baggage in an appropriate manner in accordance with legislative requirements
• Assist with disembarking and embarking of passengers from the aircraft
• Operate paging and announcement systems at the gate as required
• Monitor particular needs of passengers and offer applicable services

About You:

The ideal candidate will;

• Have previous customer service experience
• Be well presented presented at all times
• Have excellent communications skills both written and verbal
• Be able to work all assigned shifts covering a 24 hour operation, including weekends and holidays

Additional Information

• Full training will be given
• Shift work including Early/Days/Lates/Nights
• Please be aware this will be a temporary position
• 20 or 30 hr contracts available

• Essential Requirements

  • Provide a full 5 year checkable history
  • Provide a basic Disclosure Scotland Criminal Record Check (cost of which to be met by the candidate)
  • Be at least 18 years old
  • Be eligible to work in the UK
  • Be able to get to and from the airport at any time of a 24 hour rostered period
  • Have current and valid Photo ID and proof of NI number

  TO APPLY - you must register on our website as a candidate and complete your profile www.airportplacements.co.uk