Customer Support Executive (Permanent)

We Are Barr - Are You?

We are about being brilliant. We are always learning. We are results driven and we build relationships that deliver.

An excellent opportunity has become available for a Customer Support Executive to join the team in Middlebrook. Your role will be to provide a comprehensive commercial support service for Commercial Operations, and wholesale customer supply chain to ensure the effective day to day management of AG Barr products, deliveries and customer service.

A.G. Barr has been in the business of quenching the nation’s thirst since 1875. Now a successful FTSE 250 Company, we are an accredited Investor in People employer with a diverse and expanding range of quality soft drinks, including Irn-Bru, Rubicon, Strathmore, Rockstar, KA and Funkin Limited. There’s never been a better time  to join us!

Customer Support Executive Responsibilities...

The successful individual will work as part of the Commercial Support Team which ensures that wholesale customer orders comply with agreed trading terms and promotion plans for individual customers and to resolve any issues that arise from receipt of orders until order processing is complete.

Principal accountabilities of the role include liaising with Demand Planning and Logistics to ensure customer delivery requirements can be met, manage the stock cycle and manage discrepancies from order process through to distribution.

The ideal Customer Support Executive…

The ideal individual will have the ability to challenge Sales Teams on requests that are outside the guidelines, have a flexible approach and initiative to resolve queries and be a team player with analytical skills and thorough knowledge of great customer service.

What will offer the Customer Support Executive …

• 33 days annual holiday + Flexible holiday scheme
• Company contributory pension scheme
• Childcare vouchers
• Life assurance
• Discounts and cashback for selected stores and restaurants giving great savings on holidays, shopping, groceries, cinema tickets, etc.
• Health cash plan
• Flexible Benefits - buy technology, a new bike or a great deal on a car lease through salary sacrifice
• Share schemes for eligible employees

If you feel you have the motivation to excel in the role of Customer Support Executive, we want to hear from you. Click APPLY now!

We’re expecting lots of people to want to be part of the Barr family. So unfortunately, if you have not heard from us within 4 weeks of submitting your application, please assume that your application has been unsuccessful.

Closing date: Friday 4th May 2018

NO AGENCIES PLEASE