Sales Support Administrator (Permanent)

Are you an experienced Sales Support Administrator within the manufacturing industry wanting to work for a marketing leading company? Do you thrive in a fast-paced, fun and busy environment? If so, this could be the perfect role for you.

Benefits

• Permanent position
• £20,000 - £23,000
• Progression opportunities
• Parking on-site
• Smethwick

Job Purpose

To support the Sales Team and other departments with day to day activities and tasks.

Role and responsibilities:

• Identify key accounts and build strong relationships with customers, providing an excellent standard of ongoing customer care
• Provide full administrative support to the Sales Manager
• Creating customer quotations, contracts and customer range collections
• Reviewing pending orders & customer requests to ensure excellent customer service
• Completing all relevant paperwork
• Provide sales support to new and existing markets
• Liaising with clients regarding requirements for orders
• Maintaining the client database and working closely with clients
• Use the company order processing systems to provide administration support to the sales team
• Handling client enquiries via telephone, fax and e-mail.
• Providing product pricing information and quotations according to client's needs and enquiries received by phone and email.
• Following up quotations and processing orders accordingly.=
• Interpreting interior designer's specifications
• Maximisation and nurturing of accounts

Essential Skills:

• 3 years + Sales Support Administration experience within a Manufacturing environment
• Proven ability to communicate with internal and external customers
• Ability to deal with people in different roles and levels in-house and externally.
• Competent in Windows PC environment, in particular Excel, Word and Powerpoint.
• A proactive approach to tackle problems and identify solutions.
• Excellent planning, time management and organisational skills.
• Have the desire to learn about all aspects of the role and company products
• Must enjoy and be able to communicate effectively and confidently.

Apply for this exciting opportunity today, interviews are taking place next week.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.