Scheduling Supervisor (Permanent)

I am supporting my Leading well-known client with the recruitment of a Scheduling Supervisor. The role is to supervise a team of resource schedulers to deliver accurate, timely and cost-effective resource deployment plans to the Stansted operation. The jobholder will focus on issues such as -

* Delegation of daily activities
* Design of daily work plans
* Overtime requirements
* Absence backfills
* Process and policy adherence
* Collation of reports
* Continuous improvement initiatives

As a Resource Scheduling Supervisor, you will ensure the Resource Scheduling department is run efficiently and in delivered in a way which proactively improves performance and the stakeholder experience. This role will develop, lead and support Resource Scheduling colleagues to drive engagement. You will supervise a team of 15 resource schedulers with day to day oversight of operational resource plans for all operational areas and provide daily and weekly reporting against targets

Principal Accountabilities

* Delivery of optimally staffed resource plans across all operational areas
* Compliance with both legislative and local rules and guidelines
* Supervision of resource team including auditing tasks completed
* Continuous Improvement delivery plans
* Operational staffing levels whilst meeting budgetary targets
* Current operational performance effect against staffing levels
* Time management and work prioritisation to deliver across all depts.
* Supervising a team of staff working in different business areas with different resourcing demands and profiles

Knowledge, Experience and Skills

* IT systems proficient - particularly Excel
* Supervisory Experience
* Scheduling Knowledge
* Ability to analyse and interpret data
* Ability to work collaboratively
* Ownership of work tasks and ability to make timely decisions
* Passion for working in a customer facing environment