Data Management Officer / Indexer (Permanent)

Job Title: Data Management Indexer

Location: Bridgend, South Wales

Salary: £27,789.00 to £32,772.00

Job Type: Full Time, Permanent

Working Hours: 37 Hours Per Week

South Wales Police are seeking to recruit a number of Data Management Indexer/Officers to work within our innovative and dynamic National Data Management Unit.

The Role:

You will form part of the Data Management Indexing team, providing efficient, proficient and effective service regarding all aspects of Data Management Administration and Investigation. You will work across multiple databases, research and cross reference intelligence through secured databases and would be expected to identify key lines of enquiry, raising this information when required.

The Candidate:

This is a challenging job where we require unique individuals that can work under pressure, prioritise workloads and use their initiative. In return, you will have an immensely satisfying job where you are making a significant contribution to safeguarding the communities of South Wales and throughout the United Kingdom.

This post is suitable for job share.

It is essential that candidates are prepared to successfully complete the enhanced security clearance and developed vetting process. The post holders will also require the successful completion of an additional security induction process, part of which requires pre-screening checks of nationality and foreign connections.

You will also be required to have lived within the UK for a minimum of 10 years in order to be suitable for this level of vetting required.

The successful Candidate must be willing to undergo vetting to MV/SC/DV Vetting.

It must be stressed that in addition to developed vetting and force management vetting, candidates must achieve both clearances to take up this post and also attend and pass the required National Training Courses.

Main Responsibilities:

Advice and Guidance:

• Provide advice and guidance to customers, on the phone, face-to face and electronic, on related area of work following standard procedures
• Investigate problem/issue(s) and provide appropriate solution(s)
• Provide adequate support to users as directed
• May involve inspecting and reviewing situations for compliance
• May involve interacting with and pro-actively supplying information to community groups and members of the public
• May involve taking and/or advising on appropriate action within remit
• May involve responding to escalated queries from members of the public

Organisation/Planning:

• Plan and organise allocated own work
• Co-ordinate with other team members
• Contribute to departmental subject/functional/unit plan
• Develop and implement sub project plans
• Develop and agree a course of action covering the short and medium term
• To organise and schedule events/meetings as directed

People Management:

• May monitor and allocate workload and monitor performance
• Coach and mentor others
• Quality assure the standard of work of the team

Processes:

• Adapt and refine work practices and procedures in own area
• To follow, create, amend, improve and quality assure processes for use by self and others
• Ensure various transactions are processed

Research/Investigation:

• To undertake research on legislation/ complex/ sensitive/ contentious specific subject matters
• Present recommendations
• Gather and analyse information and provide results for further analysis
• To carry out investigations of relevant problems, queries and/or situations
• Follow-up enquiries as directed

Risk Management and Legal Compliance:

• Identify risks within own remit
• Identify controls to mitigate risks and inform
• Comply with legislation Customer Service and Representation
• To present a positive image and service to both internal and external customers
• Individuals are required to effectively engage with internal and external customers at all levels, in order to provide a high quality standard of service

Benefits Include:

• Training and professional development opportunities
• Local Government Pension Scheme
• 24 days Annual Leave increasing to 29 days after 5 years employment
• Flexible working dependant of duties
• Free on-site parking
• On site fitness centre and canteen
• Collaborative and supportive work environment.
• Cycle to work scheme
• Wellness programmes
• SWP Diolch Vectis & Blue light Discount Card
• Opportunity to make a meaningful contribution to public safety and community well-being.

Diversity, Equality & Inclusion:

• As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide.
• South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves.

Please click on the apply button to fill out an application form.