Planning and Logistics Coordinator (Permanent)
Planning & Logistics Coordinator
Permanent role
£25,000 per year
Monday - Friday
As a planning and logistics coordinator you will be based out of the contact centre.
You'll be tasked with allocating appointment slots to arrange repairs to resident's properties, and track the progress of our team of maintenance operatives to ensure these repairs are completed within their priority deadline. We'll look to you to block out holiday, sickness and staff training time in operative's diaries, as well as schedule any necessary follow-on works.
Some of the other duties include:
* Contact all customers reminding them of the following day appointments
* Check the previous day's diary to ensure all jobs were completed and closed down
* Check operatives are attending appointments throughout the day
* Ensure all operatives are fully utilised with minimal travel time in order to maximise productivity
Ideally, you'll already have demonstrable experience of working with resource scheduling software in a logistical customer focused environment and experience of scheduling teams within a repairs and maintenance environment.
Excellent interpersonal and communication skills with an aptitude for close team working are essential.
