Spa Therapist (Permanent)

Job Role

Acorn by Synergie is currently recruiting for a Spa Therapist on behalf of their client.

As a full time Spa Therapist, you will be responsible for delivering a variety of spa services and treatments and delivering an excellent customer experience, offering treatments including massages, body treatments, spa days and facials.

• Meet, greet and direct guests on arrival and dealing with customer enquiries promptly
• Ensuring guests receive an exceptional level of service throughout their whole experience at the spa and hotel
• Maintain cleanliness and organisation of the spa area at all times and reporting any additional maintenance issues as soon they arise so they are dealt with quickly
• Manage and carry out procedures to the highest standard
• Have current knowledge of all treatments
• Ensure all treatments comply with current legislation and company standards
• Cross-sell complimentary services and recommend appropriate home care products
• Ensure prompt payment and thorough consultation cards
• Interact and communicate effectively with clients, members, team members, guests, and management team
• Ensure all health & safety requirements are met including working in a Covid Secure following the Groups procedures

Hours of work

• 5 days a week, sometimes 4 in low season
• Overtime available
• Combination of shifts 1000am-1800pm / 1100am - 1900pm / 1200pm - 2000pm

This position is full time and includes evenings and weekends. We like to make sure our guests have a full experience all year round so the spa facilities are available over Christmas, Easter etc.

What are we looking for?

To successfully fill this role as a Spa Therapist, you should maintain the attitude, behaviours, skills, and values that follow:

• A minimum of NVQ Level 3, or currently working towards
• Experience in a busy salon or spa is desirable
• A neat and tidy appearance and adhere to uniform requirements.
• Ability to work on your own or in a team
• Positive attitude and willingness to learn
• Excellent communication skills
• A minimum of NVQ Level 3 with experience in a busy salon or spa is desirable
• Preferred Elemis, OPI, HD Brows and Lava Shell trained

What's in it for me?

• Full time, permanent contract
• Working for a hotel with an exceptional reputation in a beautiful location
• Free transport to and from work from Barnstaple, Chivenor and Braunton
• Free meals whilst on shift
• Employee Reward discount scheme
• 28 days annual leave
• Discount across all food and drink
• Discount for stays across the hotelier group
• Weekly pay + monthly pooled tips
• Employer Pension scheme
• Limited live in shared accommodation available*

*dependent on availability at time of enquiry

Interested?

Please click the apply now button below. Alternatively you can send an up to date copy of your CV to Barnstaple@acornpeople.com or call the Barnstaple office on 01271 343222 for more information

Acorn by Synergie acts as an employment agency for permanent recruitment.