Team Assistant (Permanent)

Job Title: Team Assistant

Location: London

Salary: £22k - £25k per annum DOE

Job type: Full-time, Permanent.

Carbon Global

Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Tech and Healthcare sectors.

The Role

We're looking for a human to join our expanding team of plants and laptops. The job doesn't have a glass ceiling, we're looking for someone to grow as the company (and the plants) grow. We encourage applications from all walks of life but unfortunately, at this time we cannot accept applications from Haribo gummy bears as Sam is now vegetarian.

The role involves working closely with your team of Business Development Managers and your Client Success Manager to deliver all of the admin tasks that support a top-notch and smooth service to our clients.

This is a hybrid position coming into our office based in Kings Cross a minimum of twice a week (Wednesdays and Thursdays). We feel this is the right balance between freedom for the staff while also creating a fun team environment.

We are looking for applicants that live within London or the surrounding areas only.

Main Responsibilities

• Working closely with the Business Development Managers to help coordinate meetings for up to sixteen clients.
• Upholding strong client communication by email, attending client meetings, as well as maintaining client inboxes.
• Researching industry trends and companies of interest to us and our clients.
• Assisting with client onboarding, including taking meeting notes, preparing specific documents and folders, managing organisation file structure, office databases and any shared communication platforms.
• Working closely with internal stakeholders on specific strategies for each client, creating a bespoke list of targets based on their individual skills and wishlist.
• Develop a strong working relationship with the Client Success Manager and Leadership team to improve internal processes and systems.
• Leading and maintaining projects integrating into client CRM systems and optimising our own.
• Carry out Admin Training for all members and newcomers.

Benefits

• Hybrid working: home and Kings Cross office
• Office drinks/dinner or activity once a month in Central London
• Extensive ongoing training and development
• Access to company library
• 20 days Holiday + 8 public holidays + Free Holiday on your Birthday
• Monthly 1-2-1's with Company Director to discuss development and well being
• A varied, lively team where individuality is valued, unless you're a twin; triplets accepted
• A company that values quality work and also knows that work isn't the be-all and end-all

Required Skills

• Highly focused and organised with a desire to learn and grow
• Ability to prioritise within a constantly shifting environment
• Have an acute eye for detail and precision
• Excellent English language skills, written and verbal
• Good communication and interpersonal skills
• Be funny
• Calm under pressure
• Ability to anticipate, identify and solve internal and client issues strategically
• The ability to multitask; juggling is not necessary and is not preferred
• Touch typing skills to produce accurate and detailed notes.
• Performance-ready capability of Flight of the Conchords - Business Time

Desired Skills

• Good initiative with the confidence to speak up and question
• Experience with CRM systems as well as Google Workspace/Microsoft Office
• Knowledge of GDPR and data protection practices
• Additional languages
• Seriously funny

Please write a cover letter and attach it with your CV to be considered for the role.

Candidates with the relevant experience or job titles of: team assistant, admin, administrative assistant, organisational skills, emails, typing, note-taking, spreadsheets, CRM systems, admin support, booking meetings, calendar invites, meeting arrangements, lead generation, Google, Outlook, business development, office assistant, office administration, client support, business support may also be considered for this role.