Administrator - Personal Law (Permanent)

My clients are a highly successful Law Firm who believe in attracting, developing, retaining and rewarding the best people by providing stimulating work opportunities for career development and progression at all levels within the firm.

They are currently looking for a Personal Law Administrator to support the lawyers and secretaries in dealing with the initial enquiries from clients, the administration that follows and administrative tasks during the course of a matter.

The role will include:

Dealing with initial enquiries from clients made by telephone, from the website enquiries.

The administrator will make contact with potential clients to ask them their requirements and will work with the Head of Department and senior lawyers to understand to whom the cases should be allocated.

An appointment will be made with the client either at the office, on the telephone or via Teams. A room will be booked with reception if required. The Administrator will confirm the details of that meeting.

Once the appointment has taken place, they will ensure that the files are opened in a timely manner and deal with all initial compliance including obtaining and processing client identification, Creditsafe or other checks.
 
Be responsible for ensuring key dates are provided by the lawyers and recorded on a Central Diary Register.

Liaise with lawyers to ensure the clients are contacted on a regular basis and will work with IT to implement automated systems.

Remind lawyers to deal with key dates in the Central Diary and confirm that they have been actioned.

Check all bank details for payments and prepare appropriate financial transaction forms and undertake final searches.

Contact the clients at the end of a matter to establish client satisfaction. Any concerns will be reported to the Head of Department.

Arrange internal and external meetings, including booking and confirming external training.

Manage the TRS spreadsheet. Use this as a reminder for completion of tax returns and payment of tax.

To be considered for this role you will have a good steady work history, and be looking to secure a permanent role.

To apply for this Administrator - Personal Law role please send a copy of your CV to Adam Dell’Armi at a.dellarmi@clayton-legal.co.uk or alternatively give me a call on 01133 979929 to discuss further.

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