Resource Planner/Data Analyst/Call Centre/Workforce Planner (Contract)

Job Title: Resource Planner / Data Analyst / Call Centre / Workforce Planning / Team Manager

Job Type: Long term temporary contract, possible perm for the right candidates

Industry: Customer Service

Location: Horwich, Bolton

Salary: £9.95 to £11.63 an hour, depending on experience. Starting ASAP…

Have you got intermediate to advance Excel skills?
Have you got experience in forecasting, resource planning?
Are you a call centre team manager/leader who has had the opportunity to work within the resource planning team?
Are you looking for a role that provides flexi working hours?
How does 27 days holiday plus bank holidays sound?
Are you looking for a Monday to Friday opportunity?

If you tick these boxes please email your CV ASAP as there are only 2 opportunities.

This is a long term temporary position starting immediately; therefore you must be able to start ASAP.

Your day to day responsibilities will include:
* Providing key support to the team on forecasting shift rotas
* Email support for employee requests and processing of holidays
* Dealing with shift swaps
* Creating forecasting performance packs and completing data analysis of call volumes and performance
* Running reports and feeding results to the Managers

Hours of work:
Working 37.5 hours per week, working shifts between 8am-6pm Monday to Friday (Flexi start and finish times).

Benefits:
* Great working environment
* Newly refurbished building
* Weekly pay
* Flexi start and finish times
* 28 days holiday per year (includes bank holidays) rising to 27 days plus bank holidays after 12 weeks
* Dedicated consultant at Search Consultancy

Then we want to hear from you! Please apply online now….

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age