Senior Account Development Executive / Account Handler - German (Permanent)

Job Title: Senior Account Development Executive - German Speaking

Location: London / Harrow

Salary: £28K - £35K (dependent on experience) + company bonus

Job Type: Full Time, Permanent

The Company:

They are one of the leading incoming tour operators specialising in Great Britain and Ireland. Their clients are based throughout Europe with the majority in German and French speaking countries.

For their London/Harrow based office we are currently seeking for immediate start

The Company Values:

• Partnership
• Respect
• Passion
• Inspiration

The Role:

This senior role prioritises the Company's high value clients in Germany, Austria and Switzerland, and carries selected internal departmental responsibilities. It is expected that you will travel to your clients from time to time and attend trade fairs representing the company and its values to your portfolio of clients. You are the first point of contact for these clients and have responsibility for their performance and satisfaction.

Duties & Responsibilities:

• Understanding and developing a strong commercial relationship with client at all levels. Holding both high level and daily relationships within the client organisation. Being the trusted 'go to supplier' for the client.

• Understanding the market and the competitive landscape and pressures, and working with the client to grow their business and our business with them.

• Understanding the clients' sales cycle ensuring the Company are quoting for the right business at the right time in order to maximise their share of the clients' overall business and to help grow the clients' overall business.

• Meeting their clients' requirements and matching this information with their product base to ensure that the best possible itinerary is planned and that opportunities for increasing sales revenue are maximised by suggesting additional services. Also ensuring that the client is satisfied and repeats sales to the Company as the preferred supplier.

• Creating touring itineraries with your clients, in order to gain sales and a competitive advantage in the market. (Liaising with the client and colleagues internally and your line manager)

• Ensuring price and margin of their offer is competitive and profitable, within the company's pricing guidelines

• Ensuring that the details of your portfolio of clients are effectively recorded in the company CRM and reporting systems

• Taking leading responsibility in the department and deputising for the line manager as appropriate, in preparation for your own promotion to the next level and to meet business needs.

Candidate:

Required skills and experience:

• fluent in German and English, both written and spoken
• being commercially aware, able/willing to sustain commercial professional relationships
• being achievement focussed, and/or sales driven
• being client focused, friendly and diplomatic,
• strong positive communication skills; empathy
• creativity: being able to develop new ideas, work with clients and internal stakeholders to deliver on ideas
• ability to prioritise and manage yourself and client requirements and manage team tasks/responsibilities

You should have:

• over two years successful Account Development experience
• a commitment to deliver results
• a strong sales background preferably in the groups or small groups division
• a knowledge of their destinations Great Britain and Ireland
• a willingness to assume more responsibility and grow in your role
• a desire to be the best for yourself and your clients and your team

We offer:

• A position with responsibility and growth.
• Training and development on the job. The Company commit to help you be your best.
• A positive, good energy, 'sales team' where they help one another to win.
• An international environment: Company's multinational team work with international clients.
• A modern, air-conditioned office in North West London with state of the art office equipment
• Benefits include contribution towards gym memberships, season ticket loan, discount platform

Please click on the APPLY button to send your CV and Cover Letter for this role

Candidates with experience of; Sales Executive, Account Manager, , Sales Manager, Business Development Executive, Sales Executive, Sales Consultant, Key Account Manager, Sales, Lead Generation, Telesales, Client Support, Product Specialist, Sales Agent will also be considered for this role.