Relationship Executive (Permanent)

• Do you have customer service and client management experience in invoice finance?
• Do you have a keen eye for detail and a passion for accuracy?

If the answer is YES, we want to hear from you. Bibby Financial Services is recruiting for a Relationship Executive to join our team based in our modern South London office in Redhill. It is a hotspot of enterprise which helps support more business in the area.

We believe in three things; our Colleagues, our Clients and the Contribution we make. Bibby’s ‘three Cs’ are at the heart of everything we do, with colleagues always coming first. 

As a Times Top 100 Best Companies to work for employer, we’ll support and encourage you to reach your potential, whilst you deliver the best possible experience for our Clients. We’ll do this alongside Contributing positively to the communities where we live and work.

Joining our team as a Relationship Executive, you will receive a competitive salary of £30,000 - £32,000 per annum as well as a range of benefits, including:

• 25 days holiday with options to buy or sell more.
• Private healthcare for you and your family
• Company pension scheme
• Wide range of flexible benefits, such as gym membership, technology or health assessments
• Access to an online wellbeing centre
• Range of discounts from many businesses

What will I be doing?

The purpose of the Relationship Executive is to retain clients through the management of a client portfolio through regular reviews and analysis of Management Information. Working closely with the two Relationship Managers, you’ll fully understand and implement the agreed strategies with clients.

You’ll be the first point of contact for clients and be responsible for delivering the highest level of customer service and ensuring the needs of the client are met. The Customer Relationship Executive will also develop an understanding of debt performance trends, completion of financial analysis, support strategies, comply with process and authorise payments

What do I need?

Our ideal Customer Relationship Executive must have experience of managing a portfolio of clients, customer service experience, understanding and identifying their needs. You will have excellent relationship building skills with the ability to deliver excellent customer service and understand the needs of customers and colleagues. Financial Services or Invoice Finance experience is preferred but not essential.

So, what happens when you apply?

Your application will be received by our Resourcing team who will screen your application, you will receive a response within 3 working days by phone, email or text with next steps...
 

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.