Spa Therapist (Permanent)
Job Role
Acorn by Synergie is currently recruiting for a Spa Therapist on behalf of their client.
As a full time Spa Therapist, you will be responsible for delivering a variety of spa services and treatments and delivering an excellent customer experience, offering treatments including massages, body treatments, spa days and facials.
- Meet, greet and direct guests on arrival and dealing with customer enquiries promptly
- Ensuring guests receive an exceptional level of service throughout their whole experience at the spa and hotel
- Maintain cleanliness and organisation of the spa area at all times and reporting any additional maintenance issues as soon they arise so they are dealt with quickly
- Manage and carry out procedures to the highest standard
- Have current knowledge of all treatments
- Ensure all treatments comply with current legislation and company standards
- Cross-sell complimentary services and recommend appropriate home care products
- Ensure prompt payment and thorough consultation cards
- Interact and communicate effectively with clients, members, team members, guests, and management team
- Ensure all health & safety requirements are met including working in a Covid Secure following the Groups procedures
Hours of work
- 5 days a week, sometimes 4 in low season
- Overtime available
- Combination of shifts 1000am-1800pm / 1100am - 1900pm / 1200pm - 2000pm
This position is full time and includes evenings and weekends. We like to make sure our guests have a full experience all year round so the spa facilities are available over Christmas, Easter etc.
What are we looking for?
To successfully fill this role as a Spa Therapist, you should maintain the attitude, behaviours, skills, and values that follow:
- A minimum of NVQ Level 3, or currently working towards
- Experience in a busy salon or spa is desirable
- A neat and tidy appearance and adhere to uniform requirements.
- Ability to work on your own or in a team
- Positive attitude and willingness to learn
- Excellent communication skills
- A minimum of NVQ Level 3 with experience in a busy salon or spa is desirable
- Preferred Elemis, OPI, HD Brows and Lava Shell trained
What's in it for me?
- Full time, permanent contract
- Working for a hotel with an exceptional reputation in a beautiful location
- Free transport to and from work from Barnstaple, Chivenor and Braunton
- Free meals whilst on shift
- Employee Reward discount scheme
- 28 days annual leave
- Discount across all food and drink
- Discount for stays across the hotelier group
- Weekly pay + monthly pooled tips
- Employer Pension scheme
- Limited live in shared accommodation available*
*dependent on availability at time of enquiry
Interested?
Please click the apply now button below. Alternatively you can send an up to date copy of your CV to Barnstaple@acornpeople.com or call the Barnstaple office on 01271 343222 for more information
Acorn by Synergie acts as an employment agency for permanent recruitment.
