Technical Customer Service (Permanent)
Work with a Global Cutting-Edge Technology Company!
Ready to make a difference? We're operating globally and looking for dedicated individuals to join our mission. Become a vital part of a group that manufactures state-of-art packaging machines for diverse industries, such as premium cosmetics, pharmaceuticals, beverages, and specialty products, contributing to a brighter future.
The Role
- You are responsible for checking feasibility, preparing quotations and documentation in accordance with customer requests.
- You ensure timely order processing in terms of adherence to deadlines, quality and costs.
- You have an active role in selling and following up on customer enquiries.
- Supervision and control of order-related replacement and subsequent deliveries as well as initiation and monitoring of incoming complaints and returns.
- You will take an active role in the continuous improvement of existing and future service offerings and services.
- You analyse and structure sales prices and live an active role in the maintenance and further development of the sales price calculation strategy.
Who are you?
- Your backpack is filled with a technical basic education (e.g. polymechanic, construction engineer, automation engineer), preferably with commercial experience or further training.
- You have several years of experience in international order processing, preferably in mechanical engineering.
- Ideally, you have initial knowledge of the SAP modules SD/MM and have a good command of business German and English.
- You master the MS-Office program and the Windows platform.
What we offer?
- Median salary of 80.000 CHF (based on years of experience, academic background and certifications).
- Responsible and varied tasks in a small and dynamic team.
- High level of freedom to create and manage in an international environment.
- Flexible working hours and the opportunity to work from home.
- A top modern workplace, with cafeteria and sun terrace as well as nearby sports facilities.
Express your interest by submitting an up-to-date copy of your CV and click the apply button below. You can also apply on the NonStop Consulting website, or send it to me, Claudiu Barbu, at C.Barbu@nonstop-recruitment.com.