Receptionist - Beauty Salon (Permanent)

Do you have a passion for and a good working knowledge of the beauty/aesthetic industry ?

Are you working in a customer facing / customer services role looking for the next step within a rapidly growing industry ?

If this sounds like you read on

Role

As a receptinist you will be predominately responsible for managing the front of house in a busy clinics.

You will liaise with clients both face to face and via the telephone to book in appointments, schedule consultations and advise existing and potential clients on high quality aesthetic treatments that we offer.

You will maintain an excellent standard of customer care at all times to ensure a warm welcome and pleasant introduction to customers.

Duties include

• Greet clients, ensuring that they are made to feel welcome and deal with their enquiry in a professional and courteous way.
• Ensure all procedures are adhered to and completed in a timely manner in line with clinic needs
• Answer the telephone politely and in accordance with company procedures, deal with all enquires including referring to other team members and making and adjusting bookings for treatments.
• To maintain client records in accordance with company procedures and data protection requirements, ensuring discretion and confidentiality at all times.
• Maintain and manage booking system in adherence with company procedure
• Promote and recommend products and services, maximising opportunities for sales and referrals
• Take payments for clients after their treatments and to ensure cash handling procedures are followed.
• Order and maintain stationary, in-house literature and other supplies as required.
• Undertake general administrative duties
• Manage payment systems in accordance with company policies and procedures.

You

• Ability to communicate effectively at all levels and establish sound working relationships
• Confidence to promote products/ services
• A polished appearance and professional manor
• Exemplary customer service skills
• Methodical and analytical with excellent attention to detail
• Excellent team working and relationship building skills
• Ability to absorb and retain product information
• Capable of using own initiative
• Proactive approach to problem solving and decision making
• Flexible approach
• Capable of remaining calm and thriving in a fast paced environment
• Strong team player

If this is you apply now

Contact Ian Davies on [Removed] or e-mail

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.