Customer service advisor (Permanent)

We are looking for an experienced customer services agent to join a rapidly growing client based in Newbury in a permanent position. If you are a confident communicator, a quick learner and have an eye for detail this is the opportunity for you!

Salary 18k-20k depending on experience

Job Responsibilities:
As a customer services coordinator you will be:
* Providing help and advice to customers through a variety of methods
* Managing several key accounts ensuring their orders are dealt with promptly
* Work closely with other teams in the business including sales, warehouse and purchasing
* Updating and maintaining database and systems
* Ensure all sales orders are processed and filled within agreed timescales
* Have a sound level of product knowledge to advise customers

Preferred Skills:
* Previous experience in a customer services role (1 year minimum)
* Excellent communicator - written and verbal
* Experience using SAGE would be advantageous
* Previous product and technical background/knowledge would be advantageous
* Data processing - speed and accuracy

Personal Attributes:
* Excellent communicator
* Confident self starter with the ability to motivate
* Enthusiastic attitude with a positive outlook
* Willingness and ability to learn quickly
* Strong ability to build relationships

Associated Benefits:
*Free parking
*Pension
*Variety of staff incentives and discount schemes: Private health care, contribution to gym membership, childcare vouchers and more.

This role is moving quickly, with interviews next week and the option for immediate start. If you are interested in the role, please apply with a WORD format copy your CV and call Liz on [Removed]

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.