Fraud Analyst - Spanish Speaking (Permanent)

Do you have proven experience within financial analysis and risk?

If the answer is YES, Panserve want to hear from you! We are currently looking for a Spanish Speaking Fraud Analyst to join our team in Brighton.

To be considered, you must possess fluent Spanish Speaking skills.

Here at Panserve, we recognise that our people are the key to our success. We are able to offer the successful Spanish Speaking Fraud Analyst a salary of £20,000 plus benefits including:

• Bonus
• Pension
• Private medical cashplan
• Eyecare vouchers
• Death in service
• Retail & Hospitality vouchers
• Cycle to work scheme

Your new role:

As our Spanish Speaking Fraud Analyst, you will carry out anti-fraud protocols in a way that protects the Company and its stakeholders from harm caused by fraud and error, whilst maintaining the Company’s ability to transact freely and efficiently with its customers. Key responsibilities include:

• Investigating new customer account using various fraud prevention tools
• Email checks, identify potential risks to the company in accordance with internal guidelines and polices
• Review of daily sign ups and duplicate accounts
• Detection of new fraud techniques and highlighting K.F.P to minimise risks
• Dealing with customer complaints and issues escalated by the Payments/Other Departments
• Review of User Alerts and remedying the appropriate actions
• Review of daily transactions in line with online regulations and risks identified by the company
• Handling suspicious accounts and events in accordance with company procedure
• Review of customer documentation and KYC checks for various jurisdictions in line with policy
• Review of affiliate documentation and KYC checks for business partners
• Prevent financial loss as a result of fraudulent behaviour

Who we are looking for:

• Good knowledge of online payment methods, their operation and best practices for optimisation
• Good knowledge of the online gaming industry
• Proficient in MS Office Tools, including MS Excel
• Fluency in English and Spanish.
• Good attention to detail and solid analytical skills.
• Proactive approach.
• Good organisation and prioritising abilities with exceptional problem-solving skills.
• Ability to multitask and work under pressure.

Who are we?

Panserve Limited has been providing first-class support services to the online betting and gaming industry for over 17 years. Some of the areas we specialise in are marketing, quality assurance, finance, customer service, anti-fraud and compliance.

If you have the skills and experience to excel as our Spanish Speaking Fraud Analyst, click apply!

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.