Customer Service Assistant (Permanent)

Customer Service Assistant
RG2 9DY – Candidates must be able to get to and from our Shinfield store just south of Reading on Arborfield Road
£7.83 per hour + Benefits
Part Time

Euro Garages – the UK’s leading petrol forecourt retailer is expanding in the UK and your local site is NOW HIRING! We are looking for a Retail Customer Service Assistants / Sales Assistants that is as passionate about customer service and retail as we are, to join our team!

Retail Customer Service Assistants / Sales Assistants are the face of our stores and our brand, they are the reason that customer comes back to us time and time again, making the customer experience special and ensuring they leave with a smile on their face.

The Role

The Retail Customer Service Assistant / Sales Assistant is essential in the daily operations of our stores. Whether you are a full time or part time colleague, you are the face of our business and because our customers are key to our success, you will have the ability to deliver a first class customer service experience, making us the leader in our field.

Serving customers at the till point is a really important part of the Retail Customer Service Assistant / Sales Assistant role and something that our teams do with efficiency and a smile on their face. But it also offers much more variety too!

When you’re not serving at the till, you’ll be busy working the shop floor making sure that the store looks and feels fabulous; keeping it clean and tidy with well stocked shelves full of fresh, quality products so that the customer is never disappointed.

Retail Customer Service Assistant / Sales Assistantmain duties include:

• Providing excellent customer service
• Have knowledge on products and services
• Identify and address customer needs
• Work efficiently under pressure
• Up sell on products where possible
• Operate the till system accurately and in accordance with training
• Promote current offers in order to drive sales
• Maintain stock levels across the store
• Check stock for use by/sell by dates
• Take delivery of fuel and stock
• Inform supervisors when equipment is not working properly and when stocks are getting low

The Ideal Retail Customer Service Assistant / Sales Assistant:

No retail experience is required as full training will be provided, however retail/customer service experience is an advantage. Full training is provided and will match your contract whether that be part time or full time.

You will receive

In return for your hard work as our Retail Customer Service Assistant / Sales Assistant, you will receive a competitive hourly rate of £7.83. Additionally, you will receive:

• Bonus Scheme
• A passionate and fun team environment
• Fantastic training and development opportunities
• Recognition Schemes
• Join an established, successful and growing franchise
• Opportunities across multiple existing high-profile brands with many more to come!

This store is operated by Euro Garages - one of the UK and Europe’s largest privately-owned forecourt retail operators. Euro Garages have strategic brand partnerships with BP, ESSO, Shell, SPAR, Starbucks, Subway, KFC, Greggs and Burger King. With over 700 sites across the UK, and growing, career development is very real possibility with us!

APPLY NOW and start your fantastic career as our Retail Customer Service Assistant / Sales Assistant! As an employer, we pride ourselves on training and development so this application is just the start!

Successful candidates must have the right to work in the UK.